Can I schedule two AutoPay payments per month?

Yes, you can schedule two AutoPay payments per month if you meet specific eligibility requirements. You can always schedule one AutoPay payment per month plus as many manual payments per month as you like (more information here), there are no eligibility requirements to do this.

In order to be eligible to schedule two AutoPay payments per month, your account must be current, and you must login to schedule the payments at least 16 days before your next due date to schedule for the current pay period. If you navigate to the AutoPay page within 15 days of your due date, you will only be eligible to set up twice a month AutoPay for the subsequent pay period.

Twice a month AutoPay can be scheduled up to 30 days apart, but you may not schedule payments more than 15 days past your due date, and payments cannot be fewer than 5 days apart. These two payments will repeat on the same days every month.

To schedule twice a month AutoPay payments, login to your Upstart account and click on "Add/Edit AutoPay." Then select the "Twice a month" option to schedule AutoPay. If you do not see this feature, you may not be eligible to use this payment preference at this time.

If you have questions about setting up twice a month payments or your eligibility, please feel free to reach out to our Servicing Team at (833) 727-2087 or by emailing us at holyokecu.servicing@upstart.com.

 

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